Writing characteristic equation: $L(k):= k^3-2k^2-k+2=0$, with $L(k)=(k-2)k^2 -(k-2)=(k-2)(k^2-1)$; then $k_1=1, k_2=-1, k_3=2$. Then
\begin{equation}
y^*= C_1e^{t} + C_2 e^{-t} + C_3 e^{2t}
\label{eq-3-1}
\end{equation}
is a general solution to the homogeneous equation.
We are looking for solution to the inhomogeneous equation as (\ref{eq-3-1}) with unknown functions $C_1,C_2,C_3$ s.t.
\begin{align*}
&\left\{\begin{aligned}
&C_1' e^{t} + C_2' e^{-t}+ C_3' e^{2t}=0,\\
&C_1' e^{t} - C_2' e^{-t} + 2C_3' e^{2t}=0,\\
&C_1' e^{t} + C_2' e^{-t}+4 C_3' e^{2t}=\frac{12e^{2t}}{e^t+1};
\end{aligned}\right.\implies\\[4pt]
&\left\{\begin{aligned}
2&C_1' e^{t} + 3C_3' e^{2t}=0,\\
&C_1' e^{t} - C_2' e^{-t} + 2C_3' e^{2t}=0,\\
2&C_1' e^{t} + 6 C_3' e^{2t}=\frac{12e^{2t}}{e^t+1};
\end{aligned}\right.\implies\\[4pt]
&C_3'e^{2t}=\frac{4e^{2t}}{e^t+1}, \qquad C_1'e^{t}= -\frac{6e^{2t}}{e^t+1},\qquad C_2'e^{-t}=\frac{2e^{2t}}{e^t+1}\implies\\[4pt]
&C_1=-\int \frac{6e^{t}\,dt}{e^t+1}= -6 \ln (e^t+1) +c_1,\\[4pt]
&C_2= \int \frac{2e^{3t}\,dt}{e^t+1}= \int \Bigl[2e^{2t}- 2 e^{t}\Bigr] \,dt +\int \frac{2e^{t}\,dt}{e^t+1}
=e^{2t} -2e^{t} +2\ln (e^t+1)+c_2,\\[4pt]
&C_3=\int \frac{4\,dt}{e^t+1}=\int \frac{4e^{-t}\,dt}{1+e^{-t}}= -4\ln (1+e^{-t})+c_3= -4\ln (e^t+1)+4t +c_3.
\end{align*}
Then
\begin{align*}
y= &\bigl[-6 \ln (e^t+1) +c_1\bigr]e^{t}+\bigl[e^{2t} -2e^{t} +2\ln (e^t+1)+c_2\bigr]e^{-t}+
\bigl[-4\ln (e^t+1)+4t +c_3\bigr]e^{2t}=\\
&-6 e^{t}\ln (e^t+1)+ 2e^{-t}\ln (e^t+1)
-4e^{2t}\ln (e^t+1)+4te^{2t}-2 +
c_1e^{t} + c_2 e^{-t} + c_3 e^{2t}
\end{align*}
with $c_1:= c_1+1$ in the last transition.