${y}''-{2y}'-3y=16cosh(x)
r^2-2r-3=16cosh(x)\\
r^2-2r-3=16(\frac{e^{x}+e^{-x}}{2})=8e^{x}+8e^{-x}\\
(a). Homogeneous part:\\
let\,r^2-2r-3=0\\
=(r+1)(r-3),r_{1}=-1,r_{2}=3\\
y_{c}=C_{1}e^{-x}+C_{2}e^{3x}\\
Next\,we\,solve \, {y}''-{2y}'-3y=8e^{x}\\
let y_{1}=Ae^{x}\\
then\,{y}'=Ae^{x},{y}''=Ae^{x}\\
{y}''-{2y}'-3y=Ae^{x}-2(Ae^{x})-3(Ae^{x})\\
(A-2A-3A)e^{x}=8e^{x}\\
A=-2,y_{1}=-2e^{x}\\
now\,let\,{y}''-{2y}'-3y=8e^{-x}\\
let\, y_{p2}=Bxe^{-x}\,Since Be^{-x}=8e^{-x}\\
then\,{y}'=Be^{-x}-Bxe^{-x},{y}''=-Be^{-x}-Be^{-x}+Bxe^{-x}\\
{y}''-{2y}'-3y=-Be^{-x}-Be^{-x}+Bxe^{-x}-2(Be^{-x}-Bxe^{-x})-3Bxe^{-x}=8e^{-x}\\
B=-2,y_{p2}=-2xe^{-x}\\
y(x)=y_{c}+y_{p1}+y_{p2}=C_{1}e^{-x}+C_{2}e^{3x}-2e^{x}-2xe^{-x}\\
(b)y(x)=C_{1}e^{-x}+C_{2}e^{3x}-2e^{x}-2xe^{-x}\\
y(x)'=-C_{1}e^{-x}+3C_{2}e^{3x}-2e^{x}-2e^{-x}+2xe^{-x}\\
let\,y(0)'=0\\
-C_{1}+3C_{2}-2-2+0=0,-C_{1}+3C_{2}=4\\
let\,y(0)=0\\
C_{1}+C_{2}-2=0,C_{1}+C_{2}=2\\
C_{2}=\frac{2}{3},C_{1}=\frac{1}{2}\\
y=\frac{1}{2}e^{-x}+\frac{2}{3}e^{3x}-2e^{x}-2xe^{-x}$